Our customers love our products and we want to make sure that never changes. That's why we offer a One-Year Warranty for our products. Within one year from the date of your purchase, if you're unhappy with your order, simply send an email to support@caudabe.com detailing the issue and include a few photos.
Under most circumstances, you'll have a brand new Caudabe product shipped out to you ASAP. Just think of it as our thanks for all of your support.*
To get the ball rolling on your warranty claim, please email support@caudabe.com and provide the following information:
•Order number
•Email address and name used to place the order
•Product name and color, and the device you own
•Your current shipping address
•Photos of the issue with the date handwritten and visible in the photo.
* Maximum number of warranty claims limited to two per product ordered. Warranty only applicable to orders placed on the Caudabe website or through other channels where products are sold directly by Caudabe. We reserve the right to reject warranty claims contingent upon certain critera at our discretion.